Privacy Policy
Effective date: August 16, 2026
1. Information we collect
We may collect names, email addresses, telephone numbers, organization or school information, parent or caregiver details, student grade level, requested services, inquiry details, communication preferences, and information you voluntarily provide. We may also collect basic technical data such as browser type, device information, pages visited, and cookies used to operate and improve the website.
2. How we use information
- Respond to tutoring, student-support, school, behavioral-health, funding, and community-partnership inquiries.
- Schedule conversations, evaluate service needs, enroll eligible participants, and provide requested services.
- Send confirmations, reminders, program updates, and follow-up communications.
- Improve our website, programs, outreach, security, and recordkeeping.
- Meet legal, contractual, grant, safety, and reporting obligations.
3. Children and student information
Our website is intended for parents, caregivers, adult partners, and authorized representatives. We do not knowingly request personal information directly from children through the website. A parent, legal guardian, school, or authorized partner should submit student information. If you believe a child submitted information without appropriate permission, contact us so we can review and delete it when required.
4. Email and text messages
If you provide your contact information, we may respond by email, telephone, or text regarding your inquiry. Consent to marketing texts is not a condition of receiving services. Message and data rates may apply. Message frequency varies. Reply STOP to opt out of texts or HELP for help. You may unsubscribe from marketing emails using the link provided or by contacting us. Mobile opt-in information is not sold or shared with third parties for their own marketing.
5. Photos, video, and testimonials
RiseBridge uses student photos, videos, or testimonials for public promotion only when appropriate consent or authorization has been obtained. Program participation does not automatically authorize public use of a participant’s image or story.
6. When information may be shared
We may share information with service providers that help operate our website, forms, communications, scheduling, data storage, or programs; with schools, behavioral-health providers, funders, or community partners when authorized or necessary for the requested service; or when required by law, safety obligations, or legal process. We do not sell personal information.
7. Data security and retention
We use reasonable administrative and technical safeguards, but no online system is completely secure. We retain information only as long as reasonably necessary for the purposes described, contractual or grant requirements, dispute resolution, and legal compliance.
8. Cookies and third-party services
Our website may use cookies and services provided by GoHighLevel/LeadConnector and other vendors that support hosting, forms, analytics, communications, or media. Their handling of data may also be governed by their own policies.
9. Your choices and rights
You may request access, correction, or deletion of personal information, subject to legal and operational requirements. You may also update communication preferences or withdraw optional consent by contacting us.
10. Policy updates
We may update this policy as our services or legal obligations change. The effective date above identifies the current version.
11. Contact us
RiseBridge Alliance
1750 Huy Road, Columbus, Ohio 43224
Phone: 614-615-7517
Email: [email protected]